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MAINTENANCE SUPPORT PACKAGE
We have a dedicated and professional customer, happiness team ready to assist and help make your day better
Beginner Maintenance Support
Starter Plan
- Telephone & Email Support
- Remote Desktop Support (TeamViewer/Anydesk)
- Software Upgrade Version (Unlimited)
- On-Site Support (Maximum 2 Times)
- Document Format Customization
- SQL Software In House Training
Basic Maintenance Support
Standard Plan
- Telephone & Email Support
- Remote Desktop Support (TeamViewer/Anydesk)
- Software Upgrade Version (Unlimited)
- On-Site Support (Maximum 2 Times)
- Document Format Customization
- SQL Software In House Training
Premium Maintenance Support
Premium Plan
- Telephone & Email Support
- Remote Desktop Support (TeamViewer/Anydesk)
- Software Upgrade Version (Unlimited)
- On-Site Support (Maximum 2 Times)
- Document Format Customization
- SQL Software In House Training
Ala Carte Service
Remarks:
- Document format customization include: (Invoice, Quotation, Delivery Order, Purchase Order)
- Excluding PC re-format, virus/spyware removal, networking or any hardware related issue
- All support package above are on yearly renewal basic
- Price is subject to change without prior notice
- upgrade servicing. Upgrade is FOC if you got sign up with our maintenance package